100% No-Risk, Satisfaction Guarantee!

call for a free estimate

+1.123.456.7890

contact us

Refund Policy

Last Updated: October 06, 2024

At DiviLay Roofing, part of Divi Premade Layouts (DPL) by VIRTUAL ALLEGIANCE, we want our customers to be fully satisfied with their purchases. Our products are sold through Elegant Marketplace, and we adhere to their 30-Day Money-Back Guarantee policy.

30-Day Money-Back Guarantee

If you are not completely satisfied with your purchase, you may request a full refund through Elegant Marketplace within 30 days of the purchase date. This guarantee applies to all products sold, including our DiviLay premade website layouts and sections.

Requesting a Refund

To request a refund, please follow these steps:

  1. Contact Elegant Marketplace directly.
  2. Provide the necessary purchase details.
  3. Request the refund within the 30-day period from the date of purchase.

Refund Eligibility

  • Refunds are only available for purchases made through Elegant Marketplace.
  • Requests made beyond 30 days from the date of purchase are not eligible for a refund.
  • Refunds are processed directly by Elegant Marketplace in accordance with their policies and procedures.

Updates to This Refund Policy

We reserve the right to update this Refund Policy at any time. Any changes to the policy will be posted on this page along with the updated effective date. We encourage you to review this policy periodically to stay informed about our refund terms.

Contact for Assistance

If you encounter any issues with your refund request or need further assistance, please reach out to Elegant Marketplace’s support team. For any questions related to the products sold through Divi Premade Layouts (DPL), you may contact us for additional guidance:

Mr. Mukul Chauhan | Divi Premade Layouts (DPL) – division of VIRTUAL ALLEGIANCE
New Delhi, 110059, INDIA
Email: refund[at]virtualallegiance[dot]com or In case of any queries about this policy, please email us at legal[at]virtualallegiance[dot]com.

By using our website, you acknowledge that you have read, understood, and agreed to the terms outlined on this Refund Policy page, as well as in our Terms & Conditions, Privacy Policy and Cookie Policy.